Company: Branta Recruitment Ltd
Location: Newcastle upon Tyne
Job Description:
Branta Recruitment Ltd is seeking a results-driven Helpdesk Manager to lead their central Facilities Management Helpdesk in Newcastle upon Tyne. You will manage a high-performing team, ensuring optimal service delivery and compliance with contractual SLAs and KPIs.
The ideal candidate will have extensive management experience in a helpdesk or customer service capacity, alongside knowledge of CAFM or similar systems. Strong interpersonal and leadership skills are essential for addressing client needs and fostering team success.
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Posted: July 8th, 2026