Customer Service Advisor

We are currently recruiting for a Customer Service Advisor to join a friendly and busy team.

Key Responsibilities

• Handling customer enquiries via phone, email, and online channels.
• Providing excellent customer service and resolving issues efficiently.
• Processing customer orders and updating records accurately.
• Working closely with other departments to ensure customer satisfaction.
• General administrative duties as required.

Requirements

• Previous customer service experience is essential.
• Excellent communication and interpersonal skills.
• Good IT skills and attention to detail.
• Ability to work in a fast-paced environment.
• Must be flexible and available to work weekends on a rota basis.

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