Debt Caseworker: Phone Advice & Casework (Training)

Company: Job Search Place Limited
Apply for the Debt Caseworker: Phone Advice & Casework (Training)
Location: South Shields
Job Description:

Citizens Advice BANES is looking for an Experienced / Trainee Telephone Debt Caseworker to support clients across England with debt management advice. This role involves taking client calls, assessing their situations, and providing informed guidance.

The position offers up to 29 days of paid holiday and a supportive work environment. Comprehensive training is available for those applying for the Trainee role, focusing on skill development to handle extensive casework.

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Posted: July 8th, 2026