Are you highly organised, naturally proactive and the person who spots the detail that everyone else misses?
We’re looking for an enthusiastic and motivated Business Administrator to join our service and make a real difference.
This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys bringing order to complexity.
No two days are the same. One moment you could be supporting service developments, or solving problems before they become issues. You’ll be trusted to work independently, use your initiative and keep things moving.
We’re looking for someone who:
- Has excellent organisational skills and exceptional attention to detail
- Is proactive and enjoys taking ownership and finding solutions
- Communicates confidently with a wide range of people and can build positive relationships quickly
- Can juggle multiple priorities while remaining calm and focused
- Is comfortable handling sensitive and confidential information
- Has strong IT and administrative skills, including managing information effectively
- Brings positivity, energy and a good sense of humour to the workplace
Main duties of the job
In this role, you’ll:
- Respond to our Case Management teams, ensuring an efficient and high-quality service
- Provide close support to the Project Manager
- Produce and coordinate reports, performance information and key business documentation
- Develop and maintain administrative systems that improve efficiency and data quality
- Use initiative and sound judgement to manage competing demands and resolve issues effectively
Our way of working
- This role offers a hybrid approach to working, with typically three days based in our offices at Langdon Hospital, Dawlish, and two days working from home. However, as part of a responsive and collaborative leadership team, you’ll need to be flexible and able to attend the office on additional days when service needs require it.
This is more than an administration role. It’s an opportunity to step into a key leadership position where your organisation, initiative and people skills will genuinely make a difference. You’ll join a supportive team that values collaboration, professionalism and a healthy sense of humour, where fresh ideas and new ways of working are welcomed.
If you’re energetic, organised, enjoy working with people and take pride in getting the details right, we’d love to hear from you.
About us
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people’s recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience – we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job responsibilities
Please refer to the full Job Description and Personspecification attached to this advert which will provide further information on this role.
Person Specification
Experience
- Experience of working as part of a team
- Experience of general office routine and filing systems
- Experience of supervising staff
- Good communication skills, verbal and written/ Ability to take and convey clear messages
- Tact and diplomacy
- Ability to prioritise and work to conflicting demands
- Ability to problem solve
- Ability to deal with difficult situations
- Previous experience of working in a Healthcare or Social Care administrative setting
Qualifications
- Level 4 Diploma in Business Administration or equivalent qualification or experience.
- GCSE English or equivalent.
- Evidence of continuing professional and personal development.
- ICDL (International Computer Driving License), or equivalent experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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