AV Service Engineer

Zebrec are delighted to offer this role as AV Service Engineer working for our client who is a reputable & leading provider of professional services to their industry of Audio Visual Systems Integration, Smart Room Technology & Network & IT Infrastructure.

My client would consider a AV Technician candidate who has had exposure to AV Service related tasks.

Snapshot of Role, Responsibilities & Skills for the : AV Service Engineer

• Carrying out site visits to remedy issues that can’t be resolved remotely
• Ensuring ticket accuracy, including complete and detailed logs of all activities, time spent, materials used, and actions taken.
• Raising cases with manufactures and following up on open cases.
• Experience with conference room technologies such as Crestron, Extron, AMX, Biamp, and BSS Soundweb
• Experience with video and audio processing technologies
• Building-related technology experience, including access control, CCTV, BMS, and lighting
• Proficiency in IT network fundamentals, including network troubleshooting, IP addressing, VLAN awareness, and cable testing
• Competent in firmware updates and basic diagnostics for networked AV components
• Ability to read schematics
• 2 years minimum experience within an AV Service related role
• Happy to work in London and travel to surrounding areas

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