Team Lead – Digital Services & Operations Excellence

Infosys BPM in Warwick is looking for an Assistant Manager – Team Lead to prepare service quality plans and manage team performance. You will need strong leadership skills and experience managing teams of 15 or more.

The role involves ensuring process compliance, resolving escalations, and maintaining knowledge management standards. You will also drive engagement and oversee client relationships. Benefits include 25 days holiday, pension contributions, and access to training platforms.

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