Contract Type Part Time – Term Time, Open Ended
Roles and Responsibilities
The role of the Mail Service Assistant involves sorting, processing, and distributing all incoming mail and parcels. You may be out and about on our campus making deliveries and collections or helping students through a customer-focused counter service.
Some IT experience is essential, as we process outgoing mail using modern Franking technology and use modern tracking software & hardware to provide service excellence.
About you
- Strong organisational skills
- Experience in customer service
- Flexibility and adaptability
- Clear written and spoken communication
- Basic computer literacy
- A valid UK driving licence
Further Information
This role is offered on a part-time, term-time only basis, working 30 hours per week.
Campus Services New Starter bonus — In addition to the great benefits Campus Services offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time roles.
Campus Services Refer a Friend bonus. If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘Referred by current member of staff’ or note their name when answering the question ‘Where did you learn of this job?’. The referrer must be noted at time of application to be considered.
*Both bonuses are subject to terms and conditions.
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- Generous employer contributory pension schemes
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
- Local discounts, including free entry to the Holburne Museum in Bath
- An excellent reward package that recognises the talents of our diverse workforce
- Employee assistance services through Health Assured, including access to the Wisdom app
- Staff support groups and networks
- A network of Staff Wellbeing Champions
- A suite of tools, resources and frameworks that enable you to be at your best and thrive
Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.
Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.
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