Full Time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.
Team Member
Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
Location: Unit 5, Brindley Place, Birmingham B1 2JB GBR
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. The proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What We’re Looking For
We’re looking for passionate team players to bring joy to our customers every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!
About You
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best‑in‑class training.
We Offer
- Hourly rate is £14.00 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro‑rata if you’re part‑time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while you’re working
- Club Pret Membership (50% off food and up to 5 free Barista‑made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours, meaning you have the time to do what’s important to you
- Comfy free shoes to wear on shift
We Also Offer
- Individual ways to grow – fully funded professional qualifications, Level 3 apprenticeships and internal transfer opportunities.
- Diversity and belonging – everyone is welcome and valued at Pret.
- Pace and variety – the work is fast‑paced with lots of variety, building a diverse skill set.
- Community and purpose – we’re proud to make a difference through The Pret Foundation, tackling homelessness, reducing food waste, and creating positive change for people and communities.
Our Values
- Happy Teams, Happy Customers
- Amazing Standards Every Day
- Never Standing Still
- Doing The Right Thing
The Interview Journey
- Every interview process at Pret begins with an initial phone screening and a 60‑minute shop‑based interview with the General Manager and the team.
- Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We are an equal opportunity employer. Pret is committed to creating a diverse workforce and encourages applications from all backgrounds.
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