Job Overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for detailed job description of the role.
Main duties of the job: This role is to provide support to the Access Manager & Ops Team with validation of RTT pathways within Child Health. This will help support performance targets to ensure wait times are reduced.
We would consider 2 Days WFH, 3 Days a week minimum on-site (Once completed competency checklist for role).
Working for our organisation
University Hospital Southampton is one of England’s largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations. Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS, we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Detailed Job Description And Main Responsibilities
- Deputise the RTT Validation & Access lead.
- Assist in the monitoring and maintenance of the patient’s pathway along with the validation of National databases.
- Audit and validate data entered into clinical and administration systems such as HICSS, E-Docs, E-Camis, Camis ensuring data are kept accurate and complete as well as being entered in a timely manner.
- Proficient in the use of all hospital computerised patient systems.
- Full onsite working will be needed at the start of the role, scope for this to move to 2 WFH days.
Person specification
Qualifications / Training Required
Essential criteria
- Good standard of secondary education with literacy and numeracy skills demonstrable to GSCE pass level or equivalent standard.
- NVQ3/A Level or equivalent experience
- Proficient in all aspects of Microsoft Office.
Desirable criteria
- Courses / further study attended to demonstrate evidence of personal development.
- Degree or equivalent professional qualification (or working towards).
- Knowledge of medical terminology
Previous or relevant experience necessary
Essential criteria
- Detailed specialist and organisational knowledge of health service policy in relation to access targets
- Experience working in an administrative capacity in a customer focused environment.
- Experience of dealing with non-routine and complex problems.
- Proficient in the use of all hospital computerised patient systems.
Aptitudes And Skills Required
Essential criteria
- Able to work independently with minimum supervision to analyse current processes and develop monitoring systems
- Excellent telephone / communication skills.
- Able to learn and assimilate complex information quickly.
- Proven ability to work to deadlines, prioritise and multi-task.
- Demonstrate attention to detail and accuracy in working with complex data.
Special requirements of the post
Essential criteria
- Reliability – good time keeping
- Able to concentrate for long periods when analysing complex data across different systems
- Flexibility – able to work flexibly to accommodate peaks and troughs of activity.
Trust Values
Essential criteria
- Patient First
- Working Together
- Always Improving
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