Advanced Functional Specialist

Role Summary

Advanced Functional Specialist to support delivery of high‑quality, safe and effective clinical services by embedding HAAS Clinical Governance principles across all service lines. The role ensures clinical risks are identified, assessed, and mitigated, and that learning from incidents is translated into practice improvements.

Key Responsibilities

• Act as a clinical gatekeeper adhering to HAAS Clinical Governance Standard Operating Procedures.
• Identify clinical risks and incidents using appropriate reporting mechanisms.
• Support the investigation and resolution of clinician complaints and safeguarding decisions.
• Ensure compliance with professional standards and body requirements.
• Assist with clinically focused queries and escalations.
• Contribute to clinical governance projects and support the Senior Lead Functional Specialist.
• Maintain up‑to‑date documentation of assurance mechanisms and identify improvement opportunities.
• Represent the Clinical Governance team at internal and external meetings.
• Contribute 10% of working hours to PIP assessments or audit functions as required.

Qualifications and Experience

• UK registered Health Professional with at least two years post‑registration experience.
• Unrestricted registration with GMC, NMC, or HCPC.
• DWP Approved assessor in PIP.
• Experience in Clinical Governance, Quality Support or Clinical Training.
• Evidence of achieving 85% or above FFP quality performance.
• Strong awareness of Clinical Governance and its function within the business.
• Detailed knowledge of the PIP assessment process and commercial awareness for delivery.
• In‑depth knowledge of physiological, pathological, social, and cultural issues underpinning Health and Welfare contracts.
• Experience making difficult decisions under pressure.
• Commitment to maintaining CPD and professional registration.
• Excellent written and verbal communication skills.
• Ability to build relationships with colleagues and external stakeholders.

Benefits

• 25 days’ holiday (rising to 27) with the opportunity to buy extra leave.
• Paid day off for volunteering.
• Auto‑enrolment to company pension, life assurance, cycle2work scheme.
• 12‑week paid maternity, adoption and shared parental leave and 2‑week paternity pay.
• Voluntary benefits including discounts, health & wellbeing, travel and technology.
• Access to Employee Network Groups and Headspace app for you and up to 5 family or friends.

Location and Employment

London, United Kingdom – Full time, Permanent (Contract).

Equal Opportunities

Capita is an equal opportunity and Disability Confident employer. We welcome applications from all backgrounds, including Black, Asian and other ethnic minority groups. If you require adjustments during recruitment, please email reasonableadjustments@capita.com or call 07784 237318. For other recruitment queries, contact CPScareers@capita.com.

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