Salary: £25,000 – 37,000 per year
Requirements
- Experience designing digital products with a strong user-centred approach
- Proven ability to map and optimise end-to-end customer journeys
- Experience working within agile product and technology teams
- Portfolio demonstrating UX design, problem-solving and customer-focused outcomes
- Strong understanding of UX, interaction design and information architecture
- Proficiency in creating user flows, wireframes, prototypes and journey maps
- Experience with modern design tools, particularly Figma
- Knowledge of accessibility and inclusive design principles
- Ability to use customer insight and data to inform design decisions
- Strong communication and stakeholder management skills
- Collaborative, proactive and committed to continuous improvement
- Experience designing consumer-facing digital products
- Exposure to SaaS, PropTech, FinTech or LegalTech environments
- Experience working across B2C and/or B2B2C customer journeys
- Familiarity with design systems and component libraries
Responsibilities
- Design intuitive, accessible digital experiences across web and mobile channels
- Create user flows, wireframes, prototypes and polished UI designs
- Turn complex requirements into simple, effective customer journeys
- Partner with Product and Engineering teams from discovery through delivery
- Identify and prioritise opportunities to improve the customer experience
- Design connected journeys across key customer touchpoints
- Balance customer, business and regulatory needs in design decisions
- Measure the impact of UX improvements through feedback and user behaviour
Technologies
- Figma
- Support
- Mobile
- Web
- UX UI Design
More
We are InfoTrack, a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in‑class service to people buying and selling homes. As our market share continues to grow, we are expanding our Product and Design teams to create intuitive, engaging and user-friendly experiences for consumers. We are bringing together multiple platforms to create the UKs leading legal services companion app, serving around 2 million users and transforming the way consumers engage with legal services. This role is based in Leeds with hybrid working available after probation, and we offer a competitive salary, performance-related bonus, annual reviews, and a wide range of benefits including private health insurance, flexible working, generous leave, wellbeing support, and regular team and social events.
last updated 25 week of 2026
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