Senior Lawyer – Consumer Relationships Legal

Overview

Senior lawyer in the Consumer Relationships Legal team, working closely with UK Private Banking and Consumer & Commercial business areas. Provides legal advice to support products, services and digital propensions while managing regulatory risk and delivering excellent customer outcomes.

Responsibilities

• Provide proactive, influential legal advice to senior stakeholders and the Legal/Secretariat community.
• Advise the UK Private Banking business on consumer relationships, regulatory matters, products, services, end‑to‑end customer journeys and digital propositions.
• Support transformation projects and delivery of changes to products and services.
• Shape strategy concerning legal, regulatory and industry change, particularly around UKPB and consumer duty.
• Develop and maintain relationships with external stakeholders, industry peers and external lawyers.
• Lead and mentor a team of legal professionals, including delegated line‑management responsibilities.
• Identify gaps in legal knowledge and design, deliver and organise training for the team and business partners.
• Review service delivery and propose continuous improvement initiatives.
• Collaborate with other legal teams and participate in Consumer Legal and Legal Secretariat community initiatives.

Qualifications

• UK‑qualified lawyer with a minimum of 5 years post‑qualification experience.
• Relevant experience in financial services, preferably within private banking, and a solid grasp of Payment Services Regulations and Consumer Duty.
• Experience advising on matters under the consumer credit regime and knowledge of BCOBS, KYL/AML and ringfencing.
• Strong understanding of cross‑border lending considerations is an advantage.
• Excellent influencing, communication and stakeholder management skills, with experience engaging regulators and industry bodies.
• Proven track record delivering legal advice in complex, cross‑functional environments.
• Ability to adapt rapidly to new legal and technological developments.
• Strong commercial and risk judgment and ability to distil complex regulation into clear, risk‑based advice.
• Capability to manage a diverse, high‑volume workload in a fast‑paced environment.
• Interest and experience in developing others and fostering a collaborative team culture.

Benefits

• Competitive salary (not disclosed).
• Generous pension contribution of up to 15%.
• Annual bonus award, subject to Group performance.
• Share schemes, including free shares.
• Flexible benefits package, e.g., discounted shopping, 30 days holiday plus bank holidays.
• Well‑being initiatives and generous parental leave policies.
• Extensive training and career progression opportunities.

EEO & Disability Statement

We are an equal‑opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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