Senior Property Manager West London

Overview

To run a portfolio of properties in-line with the Dexters Way. Working closely with the Property Management Team Manager to achieve our business plan whilst providing a service that feels like it’s part of the local office, treats every customer as if they were our only and retains our landlords for life!

Key Details

• Salary: Subject to portfolio experience
• Hours: Monday-Friday 8.30am-5.30pm
• Location: West London

Key Responsibilities

• Provide consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio as part of the Tenancy and Property Management Teams.
• Carry out the role of a Property Manager to the highest standard, leading by example, demonstrating a ‘Nothing is too much trouble’ attitude.
• Offer second opinion based on experience.
• Co‑coach and train new team members, guiding them through learning plans and apprenticeships.
• Assist the Team Manager to identify potential new contractors.
• Promote the refurbishments team to improve the quality of the portfolio.
• Stay up to date with relevant legislation.
• Provide support for the Team Manager by motivating the team to achieve our business plan.
• Ensure the team follows best practice at all times.

Requirements & Skills

• Strong negotiator with excellent communication skills.
• Previous property management experience essential.
• Ability to deliver excellent customer service experience.
• Strong attention to detail.
• Persistent and tenacious.
• Team player.
• Natural ability to trouble‑shoot with a keen desire to succeed.
• Ability to cope well under pressure.

What We Offer

• Progression: Fast‑track growth within the property industry, with clear development pathways.
• Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
• Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
• Supportive Environment: Wellbeing programmes, team social events, and a fun, dynamic workplace.
• Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle‑to‑work scheme, and enhanced maternity/paternity leave.
• Give Back: Paid day off to volunteer at a charity of your choice.

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