Customer Operations Analyst – 12-Month FTC

Ferrero International S.A. is looking for a Customer Service Analyst for a 12-month fixed-term contract in Alba, Italy. This role serves as a vital link between customers and operations, aiming to ensure seamless service and customer satisfaction.

The ideal candidate will possess strong customer service skills, organizational abilities, and an analytical mindset. Responsibilities include managing order processing, developing relationships with logistics providers, and tracking customer forecasts.

This position presents an opportunity to work collaboratively across teams and drive continuous improvement within the customer operations.

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