JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves
The Account Global Engineering and Critical Environment Lead is responsible for overseeing engineering and critical environment operations for a global client account. This role requires a deep understanding of engineering principles, critical environment management, and a strong ability to collaborate with cross‑functional teams to deliver exceptional service to the client. The Global Engineering Lead will serve as the primary point of contact for engineering‑related matters and will work closely with global and regional account management and the Client Engineering Manager to ensure client satisfaction and operational excellence.
Day‑to‑day responsibilities
- Lead a team of engineers both internally and externally to deliver high‑quality engineering services for the client account, considering the client requirements as well as industry best practices and new innovations.
- Ensure critical environments, such as data centres, are operating optimally and meet client‑specific requirements, especially uptime and other operational KPIs as detailed in our contract with the client.
- Stay updated with industry best practices, standards, and regulations to ensure operational compliance and mitigate risks.
- Build and nurture strong relationships with key client stakeholders to understand their needs, anticipate requirements, and deliver innovative solutions.
- Coordinate and execute engineering projects, ensuring timely completion and adherence to budgetary constraints.
- Manage the engineering budget for the client account, identify cost‑saving opportunities, and optimize resource allocation.
- Implement performance metrics and KPIs to track and improve engineering service delivery.
- Collaborate with external vendors and service providers, overseeing their performance and ensuring contractual obligations are met.
- Provide guidance, mentorship, and training to the engineering team, fostering a culture of continuous learning and professional growth.
- Ensure compliance with health and safety regulations and promote a safe working environment for all team members.
Desired or preferred experience and technical skills
- Bachelor’s degree in Engineering or related field. Master’s degree preferred.
- Professional Engineering (PE) license or equivalent certification is highly desirable.
- Proven experience (8+ years) in global engineering management and critical environment operations, including data centres and trading floors.
- Deep knowledge of mechanical, electrical, and plumbing (MEP) systems, HVAC, power, and fire protection systems.
- Strong project management skills with experience leading complex engineering projects from planning to execution.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients, stakeholders, and team members.
- Strong analytical and problem‑solving abilities to identify and resolve complex engineering issues.
- Proficiency in using engineering software and tools, such as AutoCAD, Revit, and energy modelling software.
- In‑depth understanding of relevant industry standards and regulations, such as ASHRAE, NFPA, and local building codes.
- Ability to travel internationally, as required.
- Experience leading successfully in a matrixed environment and the demonstrated capability to identify gaps in execution and remediate those working across a global and regional matrix is a requirement.
Note
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, or skills required. Additional duties and responsibilities may be assigned based on business needs.
Location
On‑site – London, GBR
Equal Opportunity
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
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