Call Centre Team Lead: Elevate Customer Experience

MPJ Recruitment is seeking a Call Centre Team Leader based in Bradford, England. In this full-time, permanent role, you will lead and develop a team of Customer Service Representatives to ensure high standards of customer service are met.

Responsibilities include managing team performance, addressing customer issues, and collaborating with various departments to improve service delivery. The role also offers an excellent benefits package, including 33 days holiday and health insurance.

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