Customer Support & Communications Specialist (Utilities)

United Utilities is looking for a Customer Support Officer to join their Integrated Network Delivery team. In this role, you will manage customer communications, ensuring clarity and empathy in every interaction. This position is essential in helping customers understand technical details and requires strong interpersonal skills.

You’ll create engaging communications, monitor trends, and support team initiatives while enjoying benefits like 26 days annual leave, a competitive pension, and performance bonuses. Ideal for those passionate about service, it’s a chance to grow in a supportive environment.

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