Role Overview
The Client Onboarding Analyst (COA) is responsible for onboarding new accounts, performing periodic reviews in accordance with Anti‑Money Laundering (AML) regulations or as set by internal policies and procedures for the Strutt and Parker Business Lines. The COA will undertake enhanced due diligence to understand the AML risks for all high‑risk client and counterparty relationships to ensure that appropriate Know‑Your‑Client (KYC) requirements, fee agreements and other due‑diligence information are obtained and maintained in accordance with internal and regulatory standards. The candidate will have previous experience of working in an AML environment and be able to provide a high level of service to both the team and our clients. Self‑motivation, reliability, flexibility and competence in independent and team settings are essential. This fast‑paced role will support various Residential and Rural UK teams, working alongside the Compliance team in the CAC decision‑making process and includes day‑to‑day contact with our customers.
Responsibilities
- Under direct supervision of the RESI KYC Team Managers, complete due diligence on new and existing accounts to ensure compliance with requirements of BNP Paribas Group’s AML / KYC policies.
- Support all Sales and Lettings offices with KYC, proactively resolving ad‑hoc queries related to all aspects of AML analysis.
- Where required, establish and maintain trusted relationships with our customers to facilitate and accelerate the onboarding processes. The majority of these interactions will apply to High‑Risk Individuals / Legal Entities / Wealth Structures.
- Provide guidance and support to the front office with regards to onboarding policies and account initiation.
- Perform periodic reviews of accounts as required by the onboarding policies.
- Actively participate in developing, testing and implementing new or enhanced CDD processes and other process improvement initiatives as required.
- Proactively resolve queries received from the Relationship Managers (RMs) and Local COT (LCOT), highlighting and escalating issues in a timely manner.
- Establish and maintain effective relationships with front office staff and the Compliance Team.
- Provide training and guidance to staff on client onboarding procedures where required.
Qualifications
- Demonstrable experience and undertaking enhanced client due diligence, including completing independent searches and sanction checks.
- Prior experience interpreting policies and procedures associated with AML regulations.
- Working knowledge of third‑party global information sources used to complete client due diligence searches.
- Excellent written and verbal communication skills.
- Knowledge of MS Office: Word, Excel, Outlook, internet search engines.
- Interest / working knowledge of the real estate business (preferred, but not a prerequisite).
Personal Qualities
- Personable and people‑oriented
- Principled and self‑assured
- Strong communicator
- Able to multitask and manage tight timelines and deliverables.
- Able to prioritise and work in an organised fashion.
- Extremely detail‑oriented.
- Open to change and future‑oriented.
- Creative thinker able to make well‑thought‑out decisions.
- Responsive to clients and colleagues.
- Commercially astute.
Benefits
- Health & Leisure: Health Cash Plan, 25 days annual leave + public holidays (option to purchase up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle‑to‑work scheme, eye‑care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work.
- Financial: Pension, life assurance at 8× basic salary, group income protection (long‑term disability insurance), interest‑free season ticket loan, bonus scheme – eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice.
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
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