Restoration Technician

When damage stops dreams, we are at the start. When fires close doors, we open them. And when belts come to a standstill, we pull out all the stops. We are the world’s largest loss adjuster with more than 12,500 employees in 30 countries. We are ready for whatever comes. Are you ready for us? BELFOR. Ready when you are.

Job Description

The Restoration Technician plays a key role in restoring homes affected by fire or flood, ensuring customers can safely return to their properties as quickly and confidently as possible. The role focuses on delivering high‑quality mitigation, restoration, and customer care that supports insurer expectations and provides a smooth, reassuring experience for affected homeowners.

Responsibilities

• Accurate and Insightful Damage Assessment: Assess the extent and type of fire or water damage to enable clear, accurate restoration decisions.
• Efficient and Effective Restoration Planning: Develop and deliver safe and practical restoration plans to ensure a smooth and prompt handover to the re‑installation team.
• High‑Standard Water and Fire Mitigation: Perform mitigation tasks such as water extraction, wet and contaminated material strip‑out, soot decontamination, and drying equipment set‑up.
• Clean, Safe, and Habitable Environments: Complete decontamination, sanitising, deodorising, and debris removal to restore safe conditions of properties.
• Clear, Accurate Documentation: Maintain a detailed log of works completed including recording accurate moisture readings, updating insurance systems, producing floor plans, and supporting claim processes.
• Positive and Supportive Customer Experience: Communicate clearly with customers, adjusters, and colleagues, providing reassurance and updates.
• Consistent Safety and Compliance Adherence: Follow safety protocols and PPE requirements, ensuring a safe working environment.

Requirements for Role

• Full clean manual driving licence
• Experience within flood and fire restoration
• BMDA and / or IICRC certifications (desirable)

Benefits

• Annual Pay Review
• Life Insurance
• Health Cash Plan
• Employee Assistance Programme
• Induction and E‑Learnings
• Full Uniform
• Eye Test

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