Location: Reading, RG2
Contract Type: Permanent (Full-Time)
Shift Pattern: Sunday to Thursday – 9pm – 6am
Pay Rate: £37,430.85
Grade: M
DHL Supply Chain is the world’s leading logistics company. We’re looking for a Warehouse Shift Manager / Ops Manager to lead our operations and drive success.
What You’ll Do
- Co‑ordinate and lead the work activities of the shift, providing effective leadership, communication, motivation, training and development, and team management for the workforce.
- Manage staff on shift to drive a culture of high performance, positive engagement, and the highest standards of safety and productivity.
- Ensure that team performance reviews, development, and succession planning are completed for all staff on shift.
- Ensure compliance with Standard Operating Procedures (SOPs).
- Work in collaboration with other DHL sites and suppliers to maximise efficiencies and best practice.
- Organise and lead efforts to improve productivity levels. Operate as process owners with authority to identify and make improvements.
- Execute against customer requirements and operational KPIs, produce end‑of‑shift analysis and provide data on achievements and issues.
- Ensure operational service levels are met and exceeded through achievement of operational KPIs.
- Work closely with Senior Management to enable the site to deliver on expectations and maximise opportunities for further development.
- Ensure adherence to Health and Safety policy and processes.
- Actively work alongside direct and indirect internal and external stakeholders.
Role Suitability
- At least 2 years of experience working in a warehouse environment and managing a team.
- Strong operational knowledge of logistics and warehousing.
- Strategic mindset and passion for problem‑solving.
- Natural leader with excellent communication skills, able to inspire and engage the team.
Why Join Us
- Join our generous pension scheme with an 8% employer contribution and a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes, and free mortgage advice.
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.
Who We Are
We are the global leaders in supply chain management with 188,000 people in more than 50 countries. Our expert teams collaborate to deliver for our customers across a range of industries including retail, automotive, healthcare, and more.
Building an Inclusive Workplace
At DHL, we create a workplace where everyone’s skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.
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