We are a friendly, caring GP practice with a supportive team, focusing on patient care and best outcomes.
Responsibilities
To provide high-quality administrative support to the primary care team, assisting in the smooth running of day‑to‑day operations, patient services, and business processes.
The apprentice will work under supervision while completing a Level3 Business Administrator Apprenticeship, gaining experience across key functions that may include reception, patient records, finance, HR, and project coordination.
Administrative Support: Assist with general office tasks including filing, photocopying, scanning, and data entry; manage incoming and outgoing correspondence, including emails and post; maintain accurate patient records and update systems in line with GDPR and NHS policies; support scheduling and coordination of meetings, taking minutes where required.
Patient Services: Assist the reception team with greeting patients, booking appointments, and answering phone calls; provide a courteous and efficient service to patients, clinicians, and other stakeholders; help manage patient queries and signpost them to the appropriate services.
Business Operations: Support the practice manager with financial tasks such as invoice processing, petty cash and stock control; assist in maintaining compliance documentation including health & safety, training logs and policy reviews; help prepare reports, dashboards and communications for internal use.
Apprenticeship Learning
Complete all learning modules and assessments as part of the PMA Business Administrator Level3 apprenticeship; attend off‑the‑job training sessions and apply new skills within the workplace; maintain a learning portfolio and engage in regular reviews with the training provider and supervisor.
Benefits
- Company pension
- Employee discount
- On‑site parking
- Blue light card
- Retention package
- Annual staff party
#J-18808-Ljbffr…