E-commerce Service Desk Lead – AI & Automation

Leader Online in Tees Valley is seeking an E-commerce Service Desk Manager to drive operational excellence in their e-commerce environment. This role involves leading a team and implementing improvements using AI and automation in a fast-paced setting.

The ideal candidate should possess significant experience in e-commerce, strong organizational skills, and the ability to manage multiple stakeholders effectively. Benefits include a competitive salary of £35,000–£38,000 and a supportive workplace culture.

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