Account Support Specialist

Job Descriptionhackajob is collaborating with Verisk to connect them with exceptional professionals for this role.Please ensure you read the below overview and requirements for this employment opportunity completely.DescriptionWhitespace, a Verisk business | London (Hybrid)Join a team that is helping modernize how the global insurance market operates.Whitespace, part of Verisk, is transforming how brokers and carriers connect, collaborate, and place risk. Backed by Verisk’s global scale in data, analytics, and technology, we are at the center of digital change across the insurance industry.As an Account Support Specialist, you will play a key role in supporting client relationships and ensuring a high quality experience across the platform. This is an excellent opportunity to build your career in insurtech, gain exposure to commercial activity, and develop deep knowledge of the insurance ecosystem.This is more than a support role. It is a chance to learn how a fast growing platform operates at client level while building the skills to progress into account management or commercial roles. You will work closely with experienced Account Managers and multiple internal teams, giving you a strong foundation in both the insurance market and technology driven client delivery. You will have the space to contribute ideas, improve how the team works, and develop your own path as the platform continues to grow.ResponsibilitiesSupport onboarding projects for new clients, with opportunities to take ownership over timeTrack platform usage and adoption, identifying trends and insights for the teamPrepare reports, presentations, and meeting materials to support client discussionsMaintain accurate client data and documentation in CRM systemsCoordinate with Product, Support, and Commercial teams to ensure smooth deliveryMonitor account activity and highlight areas for internal review and improvementAssist with platform demonstrations and training sessionsSupport Account Managers in preparing for and, xohmjla where appropriate, joining client conversationsHelp improve internal processes by identifying inefficiencies and suggesting solutions QualificationsExperience using CRM tools and Microsoft OfficeInterest in the insurance market, ideally within specialty or wholesale environmentsStrong organization skills and attention to detailClear communication skills, both written and verbalA proactive approach with the confidence to take initiativeCuriosity and willingness to learn in a fast paced environmentInterest in technology and digital transformation #LI-Hybrid…