E-Commerce Customer Care Specialist – Returns & Refunds

Oxfam is seeking a Customer Service Advisor for their Milton Point Warehouse, dedicated to delivering exceptional customer service across eCommerce operations. This position entails managing customer enquiries through multiple channels and executing responsibilities such as processing refunds and reconciling returns.

The ideal candidate will demonstrate strong interpersonal skills, a commitment to Oxfam’s values, and the ability to work effectively under pressure. Flexible working options and an array of benefits are offered for this key role.

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