The role is to provide a comprehensive, high-quality personal assistant service to senior management, handling enquiries, referrals and coordinating secretarial services.
Responsibilities
- Provide a comprehensive secretarial service in writing and electronically, including word processing of agendas, papers, letters, notes, minute taking, producing action matrix and other routine correspondence.
- Manage electronic diaries daily for managers and directors using Microsoft Outlook.
- Work autonomously on own initiative, unsupervised, to manage and prioritise own workload using an electronic calendar and Outlook flag system.
- Support a range of professional senior management operational and performance meetings, including note-taking, room booking (physical or virtual), coordinating diaries to arrange meetings for internal staff and external agencies, attending meetings in person or virtually, and downloading meeting videos for note-taking where applicable.
- Undertake word-processing tasks such as typing from video, letters, minutes, job descriptions and statements for investigations.
- Support the Trust’s disciplinary, investigation and complaint processes by arranging meetings, sending appointments, taking and typing statements; handling confidential information with sensitivity and urgency.
- Provide cover for other personal assistants and the office manager as required.
Equal opportunity & diversity
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated & people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Benefits
- Commitment to flexible working where possible.
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service.
- Yearly appraisal and commitment to ongoing training.
- Generous NHS pension scheme.
- Good maternity, paternity and adoption benefits.
- Health service discounts and online benefits.
- Incremental pay progression.
- Free confidential employee assistance programme.
- 24/7 access to our LGBT+ network, BAME Network and Christian Network.
- Health and wellbeing opportunities.
- Structured learning and development opportunities.
Additional information
CQC rated us as “GOOD” overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the Trust.”
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