Import Operator – Freight Forwarding

Job Title: Import Operator- Freight Forwarding

Salary:£31,000 – £35,000 per annum (depending on experience)

Location:London Gateway, Essex

Position:Full-Time, Permanent

Hours:Monday to Friday, 9:00am – 5:00pm, with occasional overtime

Start Date: ASAP

About the Role

Our client, a well-established freight forwarding and logistics company based at London Gateway, is looking to recruit an experienced Import / Customs Operator to join their busy forwarding team.

This is an excellent opportunity for someone with strong customs clearance and import freight forwarding experience who enjoys working in a fast-paced environment and being part of a supportive team.

What you’ll do:

• Processing import customs clearances accurately and efficiently.
• Managing road, sea and air freight import shipments from start to finish.
• Ensuring compliance with all customs regulations and procedures.
• Using CDS, CNS, Destin8, ORP and IRP systems as part of daily operations.
• Liaising with customers, shipping lines, transport providers, customs authorities and overseas agents.
• Monitoring shipment progress and providing updates to customers.
• Resolving customs and operational queries in a timely manner.
• Assisting colleagues across the forwarding department as required.
• Supporting other areas of the business and undertaking additional training where necessary.

What you need:

• Previous experience within an Import / Customs Operator within a Freight Forwarding role.
• Strong understanding of import operations and customs clearance procedures for road and sea freight.
• Good knowledge of import freight forwarding operations.
• Experience arranging international shipments by road, sea and air freight.
• Knowledge of USA, China and India trade lanes would be highly advantageous.
• Excellent communication and organisational skills.
• A positive and flexible team-player attitude.
• Multifreight experience would be beneficial but is not essential.

Why you’ll love this role:

• Competitive salary of £31,000 – £35,000.
• Permanent position with a respected freight forwarding company.
• Opportunity to broaden your freight forwarding and customs knowledge.
• Supportive team environment.
• Ongoing training and development opportunities.

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