Job Description
We are looking for a flexible and reliable Multitask Team Member to join our hotel team. This is a dynamic role ideal for someone who enjoys variety and delivering excellent guest service.
About The Role
As a Multitask Team Member, you will support the daily operations across Front Office, Food & Beverage, Housekeeping, and basic Maintenance duties. You will play a key role in ensuring a smooth, safe, and welcoming environment for our guests throughout the day and night.
Key Responsibilities
- Deliver outstanding customer service from check-in to check-out
- Handle guest enquiries, calls, and requests efficiently
- Perform night audit and daily reporting tasks
- Maintain cleanliness in public areas and back‑of‑house
- Support kitchen and bar cleaning duties
- Carry out safety checks, fire walks, and basic maintenance inspections
- Ensure security procedures and hotel standards are followed at all times
What We’re Looking For
- Positive, friendly, and professional attitude
- Strong teamwork and communication skills
- Ability to multitask and work independently
- Flexibility to work early, late, and night shifts
- Previous hotel or customer service experience preferred
What We Offer
- A supportive team environment
- Opportunity to develop multi‑department skills
- Training and career growth opportunities
Qualifications
Service focused personality is essential.
Additional Information
To help you navigate your role and support your success you will be trained in all front‑of‑house, F&B related functions and the safety of the property and people.
By joining us as a Multitasking Team Member, you will become part of a friendly team of 12 talents. Our Hotel Managed offers 210 Ibis rooms, and a bar‑restaurant.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
This is a full‑time position (39 hours per week), with a rotating schedule from Monday to Sunday and two days off per week. The hourly rate is £14.80 on day shift, £15.30 on night shift.
Only candidates with the legal right to work full‑time in the UK will be considered.
Our Commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
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