Floating Support Coordinator

Location: 1 Victor Street, Manchester, M40 7PN

Working Hours: 37 hours per week

Contract Type: Permanent

Salary: £25,877.80 – £34,240 (full earning potential, starting salaries depend on experience and progression)

Responsibilities

• Maintain and sustain accommodation and reduce the risk of homelessness.
• Develop independent living skills, confidence, and personal resilience.
• Assist with access to housing, benefits, healthcare, treatment services, education, training, and employment opportunities.
• Improve wellbeing through tailored support planning and practical assistance.
• Reduce harm and engage positively with recovery-focused services related to drug and alcohol use.
• Build positive routines and strengthen connections within the local community.
• Provide flexible support through home visits, outreach work, welfare checks, and partnership working with external agencies.
• Work independently and as part of a supportive team to ensure compassionate, person-centred support reflects unique needs and goals.

Qualifications & Skills

• Compassionate and motivated, committed to supporting individuals with complex needs.
• Experience with homelessness, substance misuse, mental health challenges, or social exclusion.
• Understanding of safeguarding, risk management, and recovery-focused support approaches.
• Ability to build professional relationships and maintain appropriate boundaries.
• Strong communication, organisational, and record-keeping skills.
• Confidence working independently in community and outreach settings, and collaboratively within a wider team.
• Flexible and proactive approach to supporting individuals with varying levels of need.
• Full UK driving licence and access to a vehicle.
• Experience in support work or housing-related services desirable; transferable skills and lived experience welcomed.

Benefits

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Equal Opportunities

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.

For adjustments or support to apply, contact recruitment team at recruitmentteam@waythrough.org.uk

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