Job Overview
Within our Trust, all full time secretaries provide full secretarial support to 2 consultants and their junior doctors, while working together as a team. A part time secretary will provide full secretarial support for 1 consultant and their junior doctors.
Responsibilities
- As the Medical Secretary, you will manage the administrative processes associated with patient pathways and contribute to the overall effectiveness of clinical teams (including patient experience, patient flow and waiting list management).
- Provide secretarial and administrative support to Consultants and clinical teams to support the delivery of high quality co‑ordinated and integrated care.
- Act as liaison with patients, carers, GP’s and other service users.
- Book appointments for patients on cancer pathway within National Targets and raise any capacity issues with the Line Manager.
Qualifications and Experience
- Strong communication skills.
- Knowledge of Cancer Pathways and RTT is desirable.
- Robust knowledge of IT systems and ability to work with multiple systems simultaneously.
- Excellent typing speed and grammar.
Location
ENT Department based at Sandwell Health Campus.
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