About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver exceptional experiences is through a world‑class employee experience and company culture.
About the location
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, the hotel is a five‑star property that sits in a grade‑II listed building. The property has 100 rooms, 41 residential apartments (including 31 units in an FS‑run transient rental program), a ballroom, five meeting rooms, a destination spa, and a range of food and beverage facilities.
Club Supervisor
We are seeking a Club Supervisor to join our private members club and play a key role in delivering seamless, personalised service at an upscale setting in the City of London.
About Ten Trinity Square Private Members Club
The club is situated within a historic landmark in the heart of the City of London and is a partnership between Reignwood, Four Seasons Hotels and Resorts, and Château Latour. It focuses on personalised service, craftsmanship, and an elegant discreet environment.
The role
As Club Supervisor you will support day‑to‑day operations, ensuring service consistency, professionalism, and care. This hands‑on leadership role requires guiding the team, building relationships with members, and maintaining a refined welcoming atmosphere.
What You Will Do
- Support the smooth daily operation of the Private Members Club
- Deliver personalised, intuitive service to members and guests
- Build strong, lasting relationships and anticipate member preferences
- Lead by example, supporting and motivating the team to maintain high standards
- Ensure food and beverage service is executed at the highest level
- Handle member requests, special occasions, and service recovery with discretion and professionalism
- Maintain high standards of presentation, cleanliness, and organisation
- Ensure compliance with health, safety, and licensing requirements
- Support administrative tasks and operate POS systems accurately
What We Are Looking For
- Previous supervisory experience in luxury hospitality, a high‑end restaurant, or a members’ club
- Strong knowledge of food and beverage service standards
- Excellent communication and relationship‑building skills
- A calm, confident, and professional presence
- High attention to detail and proactive problem‑solving
- Ability to lead by example and support team performance
- Experience using POS systems such as Micros is an advantage
- A genuine passion for personalised, luxury service
- Right to work in the UK
Working pattern
- Full time, 40 hours per week
- Monday to Friday operation, no weekend shifts required
- Shifts scheduled between 7.00 am and 11.30 pm
What We Offer
- £45,000 annual package inclusive of base salary and service charge
- Excellent training and clear career development pathways
- Strong internal progression opportunities across London and globally
- Holiday entitlement increasing with service up to 33 days
- Up to two paid Wellness Days per year
- Company Sick Pay, increasing with service
- Life insurance while on duty
- Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, plus heavily discounted rates at all properties
- 50 % discount across UK Four Seasons food and beverage outlets from day one for up to four guests
- Complimentary meals while on duty in Pepys Cellar staff cafeteria with refreshments available throughout the day
- Discounted gym membership with City’s Leonardo Hotel
- Bupa Dental Cover and MediCash healthcare plans available
- Enhanced maternity and paternity pay
- Uniform with complimentary professional dry cleaning from day one
- Season Ticket Loan and Cycle to Work scheme available from day one
- Access to Wagestream for greater pay flexibility and discounts
- Employee recognition programmes including monthly awards and events
- Annual themed team events plus regular social, charitable and sporting activities
Be part of something truly distinctive – an environment where relationships, service and attention to detail define the experience. We look forward to receiving your application.
#J-18808-Ljbffr…