Company: Sodexo Group
Location: Salford
Job Description:
Sodexo Group in Salford is seeking an experienced Helpdesk Team Leader to oversee the daily operations of the Command Centre. The successful candidate will ensure compliance with policies, deliver contractual and quality KPIs, and provide leadership, coaching and development to a team of administrators and schedulers.
Key responsibilities include deputising for the Operations Manager, handling escalation, workload management, training, 1:1s and PDRs, and driving process improvements while
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Posted: July 10th, 2026