Digital Product Owner

At JBi Digital, we build platforms that matter. Think Hitachi, the British Council, and critical Government services used by millions of people. We are an award-winning London agency, and we’re hiring a permanent Digital Product Owner who wants genuine product ownership, not just a ticket-triaging role.

You will own the strategy, roadmap, and delivery of a core client platform. Working directly with senior client stakeholders, you will shape product direction and lead a talented, multidisciplinary delivery team. This is a role for an ambitious Product Owner who has proven themselves on complex projects and is ready to operate at a higher level.

What you will actually do

• Drive the long-term vision and roadmap for a complex, high-traffic digital platform.
• Run the product backlog with total autonomy—from initial requirements gathering and prioritisation to user stories and acceptance criteria.
• Act as the vital link between senior client stakeholders, developers, designers, and QA, transforming complex requirements into elegant solutions.
• Ensure all platform deliveries meet rigorous WCAG accessibility guidelines, GDS frameworks, and public sector compliance standards.
• Lead Delivery: Manage budgets, delivery governance, and release activity to ensure smooth, high-quality deployments.

You will be a strong fit if you have

• Agency or Enterprise Experience: 5+ years in digital product ownership or management, ideally within an agency environment.
• Public Sector & GDS Expertise: A proven track record of delivering six-figure public sector digital projects, with a strong understanding of GDS service standards.
• Technical Familiarity: Hands-on experience navigating complex, enterprise open-source platforms (experience with Drupal is a massive plus).
• Stakeholder Gravitas: High confidence in managing multiple concurrent workstreams and the communication skills to navigate competing priorities with senior clients.

What You’ll Get

• A competitive salary and pension contributions.
• 33 days’ holiday as standard (including bank holidays).
• Private Health Insurance (Aviva) – including 24/7 GP access, Fast Track specialist appointments, and Dentist/Optician cashback.
• Mental Health Assistance Programme.
• Dedicated training budget to fuel your professional growth.
• Participation in charity volunteering days.

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