AI-Driven Senior IT Support Analyst (Hybrid, 2nd Line)

Macfarlane Group UK Ltd is seeking a Senior IT Support Analyst to take ownership of the helpdesk operations and provide expert 2nd line support in a hybrid working environment. The role requires strong technical expertise in Microsoft 365 and involves championing innovative technologies such as AI-powered service management.

You will enjoy a competitive package including a salary up to £37,000, bonus opportunities, and flexible benefits like up to 27 days holiday. This is a great opportunity for those wanting to make an impact in a collaborative environment.

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