We’re looking for a Scheduling Analyst to join our Workforce Performance and Productivity team, supporting Retail Services through effective workforce planning and close partnership with our operational colleagues.
This is a varied role that combines planning, analysis and stakeholder engagement. You’ll play an important part in ensuring our channels have the right resource in place to meet customer demand, while balancing efficiency and colleague experience.
You’ll be responsible for building and maintaining schedules, adjusting plans as demand changes, and supporting day-to-day operational delivery. Alongside this, you’ll work with branch and operational teams to help them understand performance and make informed decisions.
A key focus of the role will be supporting the rollout and embedding of our Workforce Planning tool across Retail Services. You’ll work closely with stakeholders to support adoption, provide guidance and help shape how the tool is used in practice.
You’ll also bring together data from multiple systems to build a clear view of performance, translating this into straightforward insight that can be easily understood and used by stakeholders.
This role would suit someone who enjoys working with both data and people and is looking to develop their stakeholder engagement and workforce planning experience.
We are happy to consider flexible working approaches to help you perform at your best.
The working hours (per week) for this role can be between 28 and 35 hours.
This is a 12‑month secondment opportunity.
At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK‑wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job, you’ll be assigned to our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. If your application is successful, your hiring manager will provide further details on how this works.
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