Operations Support (FTC)

Salary: £30,000 – 35,000 per year

Requirements

• Proven experience in Project/Operations Support, ideally within the AV industry
• Strong organisational skills with the ability to manage multiple projects simultaneously
• Excellent communication and stakeholder management skills
• High attention to detail and accuracy
• Comfortable working in fast-paced environments and under pressure
• Proficient in IT systems, including Excel and project management tools

Responsibilities

• Manage and coordinate the day-to-day project pipeline for a key client
• Liaise directly with the client to provide updates and ensure transparency
• Work closely with Project Managers on scheduling, programmes, and installation timelines
• Arrange site surveys and coordinate resources
• Prepare job packs including technical documentation and RAMS
• Track project progress and ensure timely completion of reports
• Upload and manage project data within internal systems, including Simpro
• Support invoicing and job completion reporting
• Provide weekly and monthly reporting to stakeholders
• Coordinate with operations, warehouse, and technical teams as required
• Assist with procurement and ordering of equipment
• Support additional client pipelines when required

Technologies

• Excel
• Support

More

We are seeking an experienced Project Operations Support professional with a background in AV to join our leading organisation on a key client account. This is a 12-month fixed term contract based in Stockport on a hybrid working arrangement, with full-time hours of 37.5 per week and a start date at the end of July. You will play a pivotal role in supporting the day-to-day management of a high-volume project pipeline, working closely with our internal teams and end client to ensure seamless delivery, clear communication, and operational excellence. This is a collaborative and fast-moving AV project environment with the potential for contract extension.

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