Overview
At St George’s, Epsom and St Helier Hospital Group, our people are our greatest asset. Delivering exceptional patient care depends on a workforce that feels supported, empowered and able to perform at its best. To address this priority, the Group is establishing a dedicated Attendance Management Team to improve attendance, support staff wellbeing, strengthen management capability and reduce avoidable sickness absence.
Location
The role will be based at either St George’s Hospital or Epsom and St Helier. Applicants should clearly state their preferred location, as the applicable high‑cost area allowance will be based on the chosen location.
Responsibilities
- Support managers to progress and conclude overdue sickness absence cases, ensuring timely action throughout the attendance management process.
- Monitor key performance indicators and analyse workforce data to identify attendance hotspots.
- Escalate complex cases to Employee Relations specialists where appropriate.
- Provide practical advice to managers on the Trust’s Attendance Management Policy and oversee sickness absence cases across allocated divisions.
- Support timely reviews, ensure agreed actions are completed, assist with informal discussions, formal reviews, long‑term sickness meetings and final attendance reviews.
- Monitor return‑to‑work compliance, record keeping and implementation of Occupational Health recommendations.
- Manage an active caseload, identify barriers to progress and elevate complex, sensitive or high‑risk cases to Attendance Management or Employee Relations specialists.
- Prepare case summaries, reports and provide procedural guidance at meetings.
- Analyse workforce data to identify sickness trends, trigger breaches, long‑term absence, overdue actions and low compliance.
- Produce divisional reports, monitor performance indicators and support targeted improvement plans.
- Build effective relationships with managers, HR, Employee Relations, Occupational Health, Health and Wellbeing, Workforce Information, trade unions and divisional leaders.
- Provide coaching, briefings and workshops to strengthen managers’ confidence, capability and accountability.
- Ensure compliance with employment law, NHS Terms and Conditions, Trust policies, equality and data protection requirements.
- Maintain confidentiality and support audits and assurance reviews.
Commitment to Flexibility
Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
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