Care Logistics Scheduler

Job DescriptionAre you highly organised, proactive, and passionate about making a difference behind the scenes? We are looking for a Care Logistics Scheduler to join our friendly and dedicated team. This is a key role within the office, ensuring our clients receive consistent, high-quality care through effective scheduling and coordination of our Care Professionals. You will be responsible for creating and managing care schedules, responding to changes, and ensuring continuity of care, all while supporting both clients and Care Professionals. You will also be part of out on call rotation which consists of one weekday evening and two in four weekends that entails supporting with incoming and outgoing phone calls, scheduling call changes and covering care support calls when needed.Key ResponsibilitiesCreate and manage care schedules to ensure consistency and continuity for clientsMatch Care Professionals to clients based on needs, location, and compatibilityRespond promptly to changes such as sickness, emergencies, or new care packagesMaintain accurate and up-to-date records using care management systems…