We have an exciting opportunity for an ambitious Commercial Manager to join our TPPD Claims team to deliver the execution of our commercial and trading strategy. You’ll be an expert in your area, driving commercial leading change and improvement through varied trading levers. You’ll have a tangible impact to the business by delivering indemnity savings and optimising our claims spend, supporting our transformation into a best‑in‑class claims function.
Responsibilities and Experience Required
- Supporting the delivery of our Third Party/TPPD strategy to maximise commercial outcomes
- Driving data‑led performance improvement opportunities, working across our matric (including Commercial, Supplier Management, Engineering, Operations, Audit etc.) and external suppliers to prioritise, secure resources and deliver outcomes
- Managing contractual relationships with external suppliers to achieve excellent commercial and customer outcomes
- Managing risk and business continuity within the department, developing appropriate strategies to mitigate threats
- Owning the commercial performance of a key component of claims
- Identifying trading performance improvement opportunities
Qualifications
- Claims/insurance experience is highly beneficial, or commercial management experience from other regulated industries such as financial services, energy etc.
- Proven commercial and analytical ability – able to understand how data drives the best decision‑making and able to translate complex data into a logical and structured way, explaining to technical and non‑technical stakeholders.
- Comfortable with innovation and disruption in an ever‑evolving industry – able to demonstrate how you’ve driven performance in a similar role.
- Strong leadership skills – able to coach, mentor and develop more junior team members.
Benefits
- Competitive salary and £5,000 car allowance
- Flexible hybrid working approach – flexible working hours within a hybrid model
- Competitive bonus scheme – all colleagues eligible for the annual 4Cs performance bonus
- Physical wellbeing – private medical insurance (PMI) covering specialist consultations
- Financial wellbeing – life assurance cover up to 4× salary, income protection at no extra cost, matched pension contributions up to 10% and access to financial wellbeing support such as discounts, cashback and mortgage advice
- Mental wellbeing programme – thrive mental health app, confidential colleague assistance programme available 24/7, in‑house mental health first aiders, support groups and dedicated support team
- Annual leave – 27 days plus bank holidays, with option to buy or sell an additional week of leave
- Health and wellness perks – healthcare cash‑back plans, dental plans, discounted health assessments, cycle‑to‑work and tech schemes, discounted free onsite facilities and social events throughout the year.
Equal Opportunity
Hastings Group is an equal‑opportunity employer and we treat people fairly. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. A thorough referencing process, including credit and criminal record checks, applies. We encourage reasonable adjustments during the recruitment process. Our recruitment team provides the support you need to ensure a fair and accessible experience for all.
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