Location: Remote role with regular on-site client work across the UK
Reporting to: Managing Partner, Specialty Transformation
Job Summary
Join us as a Senior Analyst in Specialty Transformation and play a pivotal role in shaping the future of NHS specialty services. The Senior Analyst will work alongside a site engagement lead to provide analytics‑driven improvement across NHS Trust specialty services, transforming clinical pathways to increase clinical productivity, improve efficiency and reduce waste, and enhance patient experience. You will engage directly with senior clinical and operational leaders, translating health data into actionable insights, creating dashboards, reports and dataflows and delivering robust forecasting, predictive models and pathway simulations. This is a highly consultative, client‑facing role requiring frequent multi‑day on‑site engagements nationwide, partnering with clinicians and managers to design, implement and track measurable change.
Principal Tasks & Activities
Clinical Pathway Analytics & Design
- Analyse specialty‑level activity, demand, capacity and flow to identify constraints, variation and waste.
- Build forecasting, predictive and scenario models (e.g., demand/capacity, clinic templates, backlog recovery, theatre and outpatient optimisation).
- Translate insights into re‑designed pathways, standard operating procedures and implementation plans.
Client‑Facing Consulting & Delivery
- Lead discovery, data validation and insight workshops with clinical and operational stakeholders.
- Co‑develop improvement roadmaps, quantifying benefits and defining milestones, KPIs and governance.
- Provide on‑site advisory support for multi‑day engagements across the UK; facilitate change huddles and clinical engagement sessions.
Measurement & Benefits Realisation
- Establish baselines, targets and tracking dashboards for productivity, efficiency and patient experience outcomes.
- Monitor impact, course‑correct interventions and produce executive‑ready reports and board papers.
Data Stewardship & Quality
- Work with Trust data teams to extract, clean and integrate health data (e.g., EPR, PAS, RTT, theatre, diagnostics).
- Ensure robust data definitions, lineage and reproducibility of analytical methods.
Stakeholder Management & Communication
- Present complex analytics in clear, compelling narratives for clinical, operational and executive audiences.
- Manage expectations, risks and dependencies; escalade issues proactively and diplomatically.
Knowledge Development
- Contribute to Liaison Group methodologies, accelerators and reusable models for specialty transformation.
- Mentor junior analysts; champion best practice in modelling, visualisation and delivery.
Skill, Experience & Competencies
- Extensive experience (typically 5‑8+ years) in NHS analytics or operational research with demonstrable pathway transformation impact in NHS or comparable healthcare systems.
- Advanced capability in analytical modelling, including forecasting, predictive modelling, queuing/flow, variability reduction and scenario simulation.
- Strong consultative approach: requirements discovery, hypothesis‑led problem solving, structured storytelling, and benefits realisation.
- Proficiency with SQL and one or more analytics tools (e.g., Python/R, Power BI/Tableau), including data wrangling and visualisation.
- Confident facilitator able to run workshops with clinicians and managers; excellent communication and presentation skills.
- Evidence of delivering measurable improvements in productivity, efficiency and patient experience at specialty/service‑line level.
- Comfortable operating on client sites for several consecutive days; resilient, organised and self‑directed in high‑stakes environments.
- Understanding of NHS data sets (e.g., SUS, RTT/PTL, theatre, outpatient, diagnostics), information standards and IG requirements.
- Strong understanding of activity capture into main and local systems through to SUS submission and reimbursement.
- Degree in a quantitative discipline (e.g., Mathematics, Statistics, Operational Research, Data Science, Health Informatics) or equivalent experience.
- Ongoing CPD in forecasting, predictive modelling and healthcare improvement methods is expected.
Desirable
- Postgraduate qualification or professional certifications in analytics, data science, improvement science or project delivery (e.g., Lean/Six Sigma, PRINCE2/Agile) advantageous.
Our Values
You will be expected to demonstrate Liaison’s core values: Care, Honesty, Inspire and Guide, and embody our behaviours – be present, choose your attitude, make someone’s day and have fun.
Further Information
We are proud to support our colleagues and will offer an interview to any candidate with a disability, should they match the skills and experience required for the role.
Liaison Group is committed to creating a diverse and inclusive environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. We pride ourselves on being a place where we can all be ourselves and succeed on merit.
Liaison Group is committed to the Good Recruitment Campaign and is an official signatory for the Good Recruitment Charter.
We reserve the right to close this vacancy early if we receive a high volume of applications.
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