Technical Support Coordinator

Salary: £26,000 – 26,000 per year

Requirements

• Strong attention to detail with a structured approach to problem solving
• Confidence working with websites and digital tools
• Clear, professional communication skills across phone and Teams
• Willingness to learn systems, take ownership and work both independently and collaboratively

Responsibilities

• Support partner onboarding and website integrations from set up through to go live
• Create and maintain widgets, embeds and other digital assets across platforms
• Troubleshoot basic website issues across HTML, CSS and general web functionality
• Manage technical queries, maintain accurate documentation, and improve internal processes

Technologies

• CSS
• Support
• Web

About the Role

We are a mission-driven Tech for Good organisation using technology to improve lives at scale. Our consumer SaaS platform helps people make better decisions, access support, and navigate everyday challenges. We focus on building practical, user‑centred products that deliver meaningful social impact while continuing to scale our platform and partnerships. This office‑based role is in Amersham, Buckinghamshire, and offers highly rewarding work, a competitive salary of £25,000, company benefits, and close exposure to our Technical Services Lead, giving you hands‑on experience and the chance to develop quickly.

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