AI-Driven AWS Connect Engineer — Hybrid (Nottingham)

Anson Mccade in the United Kingdom is seeking an experienced AWS Connect Engineer to design and implement modern, AI-driven contact centre solutions. The role focuses on secure, compliant architectures and seamless integration with CRM and core platforms.

You will build and optimise Amazon Connect flows, IVR routing, agent assist, and sentiment analysis while collaborating with security, risk, and compliance teams. Hybrid work with three days onsite in Nottingham is offered.

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