Spa Therapist, Spa & Wellness
We are looking for a Spa Therapist to join our vibrant and dynamic Spa Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Shift Pattern
40 hours, 5 days per week. You will be working on a rotating shift basis, Monday to Sunday. Shift patterns will vary from morning, afternoon, and evening shifts (including weekends and bank holidays), so flexibility is required.
Responsibilities
- Assisting in the smooth flow of the guest’s journey throughout the day.
- Perform treatments on guests while maintaining the guest’s comfort at all times.
- Be on time for spa treatment appointments and review appointments after completing each treatment.
- Maintain inventory of supplies for the operations of the treatment rooms.
- Maintain cleanliness and attention to detail in treatment rooms throughout the shift.
- Courteously interact with guests and answer all Spa & Wellness and hotel related questions.
- Have a thorough understanding of all retail sales items sold in the Spa Boutique and all Mandarin Oriental treatments and packages offered in the Spa.
Benefits
- Learning & Development: unique learning and development programmes for various stages in your career.
- MOstay programme: complimentary nights and attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness: a variety of health benefits and wellness programmes offered globally.
- Retirement Plans: different retirement plans depending on length of service and role.
- 1 paid Charity Day per year.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- Access to Hospitality Action’s Employee Assistance Programme.
Diversity & Inclusion
We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
Eligibility to Work in the UK
All candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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