Company: SGN
Location: Glasgow
Job Description:
SGN is seeking an experienced Customer Service Team Manager to lead the Glasgow-based Customer Service Centre and Careline teams. You will coach and develop a team of Advisors to deliver exceptional service, focusing on vulnerable customers and ensuring the right outcomes.
You will champion excellent customer support, embrace new technologies, and drive continuous improvement while meeting regulatory requirements and performance targets.
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Posted: July 10th, 2026