Support Manager (Hybrid) – Lead AI-Powered Support Team

Stream is seeking a Customer Support Team Lead to lead a multi-functional team while blending human expertise with AI-powered tools. The role requires managing performance across B2B and B2C dimensions, ensuring high-quality service.

Offering hybrid working in London, the position encompasses various responsibilities including driving automation and acting as the voice of the customer. Stream also provides a competitive benefits package, enriching both personal and professional growth.

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