IT Engineer Apprentice

Salary: £25,800 – 25,800 per year

Requirements

• Independent skills
• Teamwork skills
• Organisational skills
• Good written and oral communication skills
• Self-motivated

Responsibilities

• Provide first-line IT support to staff and users, under guidance
• Assist in setting up and maintaining Windows 11 devices
• Support basic network tasks (e.g., checking connectivity, cabling, IP configuration)
• Monitor and maintain Wi‑Fi connectivity and elevate issues where necessary
• Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
• Support software installations, patching, and troubleshooting
• Assist with setting up user accounts, email, and permissions
• Document issues and solutions in the IT support system
• Visit local sites (as required) to support hardware or connectivity needs, you need to be a driver

Technologies

• Hardware
• Support
• Network
• Security
• Windows

We are an IT support and maintenance company seeking a motivated and enthusiastic IT Apprentice to join our team. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real‑world experience while working toward a formal qualification. We pride ourselves on creating a supportive environment where you can grow and develop your skills.

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