Front Desk & Reservations — Guest Experience Lead

One Hotels & Resorts AG is seeking a guest services agent in London who embodies a passion for hospitality. The role involves checking guests in and out, managing bookings, and maintaining booking systems. Strong hosting skills and team collaboration are essential, alongside an apprenticeship in hotel management or relevant experience.

Ideal candidates should possess excellent customer service skills and a command of English, ensuring a warm welcome for all guests.

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