Technical Programme Manager – Colleague Experience

Company: Tesco – Corporate
Apply for the Technical Programme Manager – Colleague Experience
Location: Welwyn Garden City
Job Description:

Tesco UK • Welwyn Garden City • Full-Time • Working hours 36 • Apply by 31-Jul-2026

The Colleague Listening programme introduces a new 3rd party platform to host Every Voice Matters, enabling more frequent opportunities to capture colleague sentiment. This Technical Programme Manager role will manage the technical delivery and support the initial rollout of the new Colleague Listening service, working closely with Product, Engineering, the third‑party vendor, and partners across Technology and the business.

Benefits

  • Annual bonus scheme of up to 20% of base salary.
  • Holiday starting at 25 days plus a personal day (plus Bank holidays).
  • Private medical insurance.
  • 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, plus 6 weeks fully paid paternity leave.
  • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
  • This information is a shortened summary, refer to our policies for full details.

Responsibilities

Post rollout, the TPM will continue to work with Product and Engineering to support prioritisation and delivery of the roadmap, ensuring new features are clearly understood in terms of scope, value, cost, resources, and design, and that work is appropriately prioritised and resourced.

The TPM will also support implementation of GDPR, security, testing, and disaster recovery requirements across the programme.

In this role you will:

  • Deliver complex programmes with multiple business and technical risks that impact key Tesco business priorities.
  • Apply and improve existing delivery approaches to achieve programme goals.
  • Initiate and shape programmes with ambiguous scope and uncertain delivery approach.
  • Create and track a plan to deliver programme goals, including the technical implementation plan.
  • Understand trade‑offs in software delivery, using experience and influencing skills to drive consensus with Engineering and Product teams to obtain the best value and solution.
  • Foresee potential risks and issues, establish a process, facilitate discussion, and manage escalations.
  • Act on opportunities to adopt trends and new concepts in programme and product delivery.
  • Understand technical architecture to foresee the impact on dependencies, delivery timelines, and implementation plans.
  • Have good knowledge of engineering best practices and practical infrastructure implementations.
  • Understand technology concepts, grasp new ones quickly, and appreciate their implications on delivery.
  • Effectively coordinate incidents in the colleague space, ensuring stakeholders are updated with the right information to drive correct decisions.
  • Collaborate with Product and Engineering teams to define annual budgetary requirements.
  • Build positive relationships with suppliers & external stakeholders to deliver software or professional services.
  • Add value to vendor selection processes (tendering, SLAs, warranty periods, outsourcing).
  • Play an active leadership role in the TPM guild and community.

Qualifications

  • Proven record of accomplishment in delivering technology and/or infrastructure across multiple teams and geographies.
  • Experience building credible relationships and influencing senior management & leadership teams.
  • Strong project, stakeholder, and programme management skills.
  • Excellent communication and influencing skills.

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Posted: July 9th, 2026