Overview
The Assistant Manager is responsible for supporting the Restaurant Director in the comprehensive management of the restaurant, ensuring the proper functioning of daily operations, the quality of service and the good performance of the team. The role includes overseeing operations, staff coordination, financial control and maintenance, and acting as a liaison between the restaurant and the head office to ensure efficiency and a positive work culture.
Responsibilities
Lead, alongside the Restaurant Director, and manage all operational aspects of the restaurant to ensure excellence in service, food quality, and team performance. Oversee shift planning, schedules, and personnel management, ensuring optimal coverage and efficiency. Manage day‑to‑day operational and financial tasks, including cash handling, sales reconciliation, tipping, POS user management, and incident resolution (order cancellations, product updates, error corrections, etc.). Maintain quality standards through food tastings, mystery shopper programs, customer feedback, and service audits.
Coordinate maintenance and repairs, including computer systems, security cameras, and kitchen equipment. Act as a key communication link between the restaurant and the head office, ensuring an efficient flow of information through the established communication channels (Teams, Notion, Email, and Offices). Foster a positive work culture aligned with the values of Honest Greens, including the organization of cultural and team‑building activities.
Qualifications
More than 1 year of experience managing high‑volume restaurants or in hospitality operations. Leadership skills with the ability to develop, inspire, and retain talent. Solid knowledge of food safety, health regulations and compliance standards. Mastery of tools and operating systems (POS, Quicksight, Notion, etc.). Excellent organizational, problem‑solving, and decision‑making skills. Ability to thrive in a fast‑paced, dynamic environment. Good communication skills in Spanish; English is a plus. Passion for hospitality, developing people, and creating exceptional customer experiences.
Benefits
- Attractive salary
- Free daily meal at our restaurants
- 50% discount at our restaurants
- Impressive corporate events
- Opportunities for internal growth
- International, open‑minded and unique team
#J-18808-Ljbffr…