Techno-Functional Consultant-Manhattan

Job Title: Manhattan Active WMS SME / Techno-Functional Consultant

Location: Milan, Italy or Buckinghamshire, UK or Netherlands

4-5 Manhattan implementation

Job Description:

• Lead business and functional discovery workshops with customer warehouse operations and business stakeholders.
• Analyze current warehouse processes and translate business requirements into Manhattan Active WMS solution capabilities.
• Compare customer requirements against Manhattan Active WMS standard solution templates and industry best practices.
• Perform Fit-Gap analysis and recommend optimal configurations while minimizing unnecessary customizations.
• Design future-state warehouse processes aligned with Manhattan Active WMS SaaS capabilities and product roadmap.
• Benchmark customer processes against industry standards to identify optimization opportunities and operational efficiencies.
• Collaborate with Solution Architects, Product Owners, and Technical teams to define scalable solution designs.
• Prepare functional specifications, configuration documents, process flows, and solution recommendations.
• Support solution validation, conference room pilots (CRPs), SIT/UAT, and business process testing.
• Advise customers on SaaS adoption, standardization, change management, and implementation best practices.
• Act as a trusted functional advisor throughout the implementation lifecycle, ensuring business value realization and successful adoption.

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