Membership Administrator (12-Month Fixed-Term Contract – Maternity Cover)
Professional Membership Body | Hybrid Working | London Office (3 Days per Month) | £30,750 + Excellent Benefits
Membership Bespoke is delighted to be supporting a leading professional membership body to recruit a Membership Administrator on a 12-month fixed-term contract.
This is a fantastic opportunity to join a collaborative membership team, delivering an excellent service to members while supporting the day-to-day administration of a respected professional organisation.
The Role
As the first point of contact for members, you’ll provide outstanding customer service while supporting a wide range of membership activities in a busy, varied role.
Key responsibilities include:
- Responding to member enquiries by email and telephone.
- Processing membership applications and renewals.
- Supporting professional development and CPD administration.
- Maintaining accurate membership records using the CRM system.
- Working closely with finance, marketing and other internal teams.
- Supporting member engagement initiatives and improving membership processes.
The Candidate
We’re looking for an organised, proactive and customer-focused individual with:
- Experience working within a membership body, professional association or similar organisation.
- Strong administration and organisational skills with excellent attention to detail.
- Excellent written and verbal communication skills.
- A customer-first approach and the ability to build positive stakeholder relationships.
- Experience using CRM systems (iMIS desirable) and Microsoft Office, including Excel.
- The ability to prioritise workloads and work accurately in a fast-paced environment.
Apply
Please send your CV to apply.
Due to the volume of applications, we can only respond to successful candidates. If you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion.
Membership Bespoke is acting as a recruitment business in relation to this vacancy. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Membership Bespoke is the UK’s leading specialist recruitment consultancy dedicated to Trade Associations, Professional Bodies, Regulatory Bodies, Learned Societies and Membership Organisations.
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